dillons electrical terms & conditions

Terms & Conditions

1) APPLICATION OF CONDITIONS - All quotation, estimates & contracts are subject to this and the following conditions, orders are accepted only upon and subject to these conditions, any qualification or variation of these conditions in the customer’s order or acceptance shall be inapplicable unless accepted by the company in writing. No customer’s conditions will override our condition. Statuary rights are not affected.

2) SAFE CUSTODY - The customer accepts liability for safe custody of materials delivered to site and equipment were appropriate 

3) DELAYS - The company will not be responsible for delays outside its control, every effort will be made to complete works within a set schedule.

4) WORKMANSHIP - In carry out the works the company shall use all reasonable skill, workmanship, care, diligence, & suitable materials. The customer acknowledges that a reasonable degree of disruption & decor damage may arise out of the execution of the works and the company will take all reasonable, precaution to minimise disruption and damage. If we agree to make good any damage caused in the course of our works to plaster, repair floors etc, we will do so to a standard which will accept redecoration, additional cost may be added on to our original quote. Customer is responsible for providing unmitigated access to all work areas. This includes moving any furnishings, wall-hangings, or other items which could prevent the company from carrying out the listed services.

5) MATERIAL - All materials supplied by the company remain its property until paid for in full and until then may be removed from site by the company at any time, whether fixed or not and it is an express condition that we as the company will not be liable for any subsequent damage arising from the removal of fixed materials not paid for in full, Note the site will be left in a safe condition.

5a) WASTE - The only waste that we are licensed to remove is from any equipment/materials that we have supplied/delivered to site, all other waste (I.e.redundant cable from rewires) other arrangements need to be made for disposal at your cost.

6) OUT OF HOUES WORK TIMES - The company’s standard labour rates apply during the working hours 8.00am - 5.00pm Monday - Friday inclusive, excluding bank holidays, premium rates may be applied at the company’s discretion outside these hours.

7) PAYMENTS - Unless otherwise agreed, Payment is to be made no later than seven days of receiving the invoice. Should the account not be paid in full on due date the company reserve the right to suspend further works without liability until paid in full.

7a) DEPOSITS & CANCELLATION - A deposit of up to 20% of the value of the quotation may be requested within 7 days of confirmation of order, we will permit you to cancel this contract by sending written notice …no later than 14days after the date of which this contract has been signed/agreed, and before any works commence. If you request cancellation at a later date, then unless we are in breach of contract, we have the right to refuse or retain all or part of any deposit paid as a contribution towards any losses or cost we suffer as a result of the cancellation.

7b) ACCESS - Should an employee of Dillons Electrical Services not be able to gain access in to the property at the time of the agreed appointment, the Customer will be charged a call out charge of £50.

8) CHARGES FOR LATE PAYMENT - The company reserve the right to charge interest and administration charges, from invoice due date for any late payments, should the company have to employ others services to recover payment, the customer will be liable for all additional costs/fees, plus interest. Charges of 10% of the over due balance will be charged on a weekly basis. If after 30 days of the due date, full payment has not been

received from the customer, Dillon’s Electrical Services will instruct our preferred company for the recovery of the debt, with customer subject to the legal frees.

9) VARIATIONS - Any variation/additional works from the original quotation/estimate will be charged extra over the original quotation.

9a) This estimate may be subject to electrical tests on existing installation being done to confirm that earthing arrangements are acceptable, existing installation/circuits are of a satisfactory standard (I.e. correctly sized cable, earth continuity ok, cable insulation is within set parameters etc.) so as to comply with the current BS7671 electrical wiring regulation. Any additional work required to bring the installation up to standard may incur additional charges (any additional chargeable cost will be discussed prior to works being carried out)

10) GUARANTEES - The company confirms that adequate liability insurance is in place to cover the works agreed. And agrees to promptly make good any defects or faults which appear within twelve months of date of completion of work. Nothing in these conditions will reduce your statutory rights relating to faulty goods & services provided by the company. For further information on your statutory rights contact your local trading standards or citizen’s advice bureau.

11) PARKING - Any parking, congestion, or low emotion charges will be passed on to the Customer.

12) TERMS AND CONDITIONS AGREEMENT - By accepting the price given and allowing work to start, the customer also agrees to the terms and conditions of this document.